2009/11/11

Quite frankly warticki, you should apologize!

(edited to remove stronger words, no need for that and I apologize to my readers)

Here we go. I already expected this...

A perfect example of the low-life, unprofessional, kind of people that populate Oracle Support nowadays.

chris - if that is indeed your name:

1- With the exception of a lonely voice, there has not been ONE SINGLE POSITIVE user community comment about the utter disaster that was the Oracle MOS migration.

2- It's Oracle who performed and managed that migration. Not your "vocal clueless".

3- The "vocal clueless" happen to be your PAYING Oracle CUSTOMERS. If nothing else, that should deserve a little bit more professional courtesy than your silly post.

4-The "vocal clueless" hold singly and severaly a lot more responsibility and have a lot more single and collective knowledge of Oracle-the-company and Oracle-the-RDBMS than your kind will ever amass in a lifetime of similar, childish, "kewl" posts.


In a nutshell: your intervention with your blog post perfectly demonstrates and proves better than anything else the community could point out, the complete and utter lack of ANY professional respect and courtesy that some have brought to Oracle-the-company.


Oh, and just in case you opt to use some nonsense "dba1.0" comment: I have been using the new interface for months now, as requested by Oracle support. It was working fine - although not very useful - until this past weekend.

By the way, have you "geniuses" figured out yet how to allow your users to change their registered email? You know: folks sometimes change email and they might want to continue to use their interface without going through the pains of registering a totally new user - and losing their current customisations and bookmarks!


Hint: you need to use synthetic keys in your db design, as opposed to natural ones. Google it up. Familiar with the concept of "db design"? One would hope so...


It is high time people like you - and there are a lot of them now in Oracle - got called on your totaly unprofesional attitude and your complete lack of respect for your clients.


I really hope you lose your job as a result of that silly post, because quite frankly: that is precisely what you richly deserve!


But knowing full well the totally irresponsible attitude of Oracle Support's middle management, I fully expect you to be at the receiving end of the "ace of the year" or some other equally irrelevant "professional" award.


Which speaks volumes for the kind of respect those "awards" richly deserve from the user community at large. And what true professionals think of them.


I lost count of the number of direct emails I received mentioning replies sent as a result of your post, which you didn't have the courage to put up.


Well consider this my reply, because I'll never again read or use any blog remotely associated with the likes of you.



In summary, and I'm sure others will chip-in in the following days: you have been unprofessional and disrespectful and you did a total disservice to the company you work for.

(/edited to remove stronger words, no need for that and I apologize to my readers)










Now that the platitudes have been disposed with, let's go back to happier things...
From my small and humble tribute to Max Dupain's style:

"Biding her time" (thanks, Jared!)



"a place for the entire family"



"weighing the options"



I particularly like the last one: it was one of those "moments" of photography. Haven't seen folks considering a dive into a running milk shaker since then! ;)

Catchyalata, folks!